Skip to content

Careers at Next Order

Join Next Order and transform restaurant technology

We’re on a mission to revolutionise how restaurants connect with customers, from online ordering to real-time driver tracking and more. Explore our careers and become part of a diverse, global team.

About us

On a mission to empower restaurants everywhere

Next Order is revolutionising how restaurants connect with customers and run their day to day. From commission-free online ordering and real-time driver tracking to our cutting-edge point of sale, we give restaurants the tools they need to thrive in a digital-first era, without sacrificing profit or brand identity.

Read our founding story on nextorder.com (opens in a new tab)

Our mission

At Next Order, we believe every restaurant, big or small, should have the freedom to own their customer relationships. That’s why we’ve built a comprehensive platform that puts restaurants in control, from easy online ordering to driver tracking and table-side QR code ordering.

Our Cloud Point of Sale brings in-store and online operations together. Our aim is to help restaurants improve efficiency, boost revenue and maintain the exceptional experiences that keep customers coming back. Whether it’s simplifying the front of house with table reservations or optimising delivery routes in real time, we’re committed to modernising restaurant technology, without the hefty commissions of third-party apps.

The Next Order team on a hilltop during a team trip, with mountains behind them.
The team standing together beside a mountain lake on a team trip.
The team in helmets and life jackets holding paddles before going white water rafting.
Colleagues laughing together under a pine tree on a team trip.

The numbers

Monthly orders processed
1.2M+
Restaurants served
4K+
Countries
3
Commission saved
$5M+

Life at Next Order

Why join our team?

  • Free lunch daily

    Enjoy delicious meals every day, plus takeaway on Fridays. Stay energised and focused without worrying about meal planning.

  • Quarterly team trips

    We plan fun, collaborative getaways where you can connect with colleagues, brainstorm fresh ideas and return inspired.

  • Work internationally

    Collaborate with teams and customers across global markets. Experience new cultures and broaden your professional horizons.

  • Competitive compensation

    We reward talent and dedication with salaries that reflect market rates, plus opportunities for bonuses and growth.

  • Supportive team culture

    Join a diverse group of professionals who value collaboration, continuous learning and celebrating wins, big or small.

Every year

Phuket for our top 50

We take the 50 people who performed best to Thailand to celebrate the year together.

Part of the team on a beach in Phuket on the 2025 trip.
The team on a beach in Phuket in 2025, holding a Next Order banner that reads: So... are you coming to Thailand next year?
Phuket, 2025

Our office

Take a look around

We have our own restaurant in the office. There’s also a rooftop terrace with a view over the city, an auditorium, a boardroom, meeting rooms and a few lounges for when you need a change of scene.

  • The rooftop terrace in the late afternoon, with a bamboo pergola, palms in white planters, bar stools along the edge and the city beyond.
  • The glass walled boardroom, with the Next Order logo on its back wall.
  • The rooftop terrace at night, lit by woven pendant lamps over wicker chairs and palms.
  • A breakout lounge with a leather sofa in front of a colourful mural of a Thai temple and lantern.
  • The auditorium, with rows of navy velvet chairs facing a projection screen.
  • A lounge with a red sofa, a low black table and round stools in front of a navy curtain.
  • A corridor along the boardroom’s glass wall, leading to timber steps against a brick wall.
  • A meeting room with a long timber table, black chairs and the Next Order cloud on the wall.

Open positions

Find your next role

Join us in revolutionising how restaurants connect with their customers, online and in-store. Explore our current openings below.

  • Growth Specialist

    Help restaurants discover how Next Order can boost their online ordering revenue and streamline delivery tracking.

    • Strong communication & persuasion skills
    • Experience with cold calling & lead gen (preferred)
    • Passion for restaurant industry or SaaS
  • Onboarding Specialist

    Guide new restaurant partners through setup, explaining features, ensuring a smooth launch and handing them off to our support team with confidence.

    • 1 to 2 years in client-facing roles
    • Excellent communication & customer service mindset
    • Ability to simplify technical concepts
  • Implementation Specialist

    Work behind the scenes to set up and maintain restaurant menus, landing pages and digital assets. Ensure every detail is correct before restaurants go live.

    • Strong attention to detail
    • Basic web CMS or HTML/CSS knowledge
    • Strong problem-solving approach
  • Customer Support Specialist

    Provide top-notch assistance via phone, chat and email. Tackle issues, address questions and ensure customer satisfaction.

    • 1+ years in customer support or call centre
    • Calm under pressure & proactive problem-solving
    • Excellent verbal & written skills
  • Customer Success Manager

    Be a strategic partner to our restaurant clients, driving usage, engagement and long-term success with Next Order’s solutions.

    • Experience in account management or customer success
    • Strong relationship-building & data-driven approach
    • Proactive in identifying client growth opportunities

Frequently asked questions

What is the hiring process like at Next Order?

Our hiring process starts with an online application. You’ll then record a 3 to 4 minute video answering three key questions. If shortlisted, we’ll schedule a follow-up Zoom or phone chat. The final step is an offer if it’s a great match on both sides!

Do I need experience in the restaurant industry?

It’s helpful but not strictly required. We value a passion for helping restaurants grow and the willingness to learn about their operations. Our onboarding and training will get you up to speed on industry essentials.

Is remote work available?

We offer flexible work arrangements depending on your role and location. Some positions may be fully remote, while others might follow a hybrid or in-office schedule.

What’s the culture like at Next Order?

We’re a diverse, tight-knit group that thrives on innovation and teamwork. We tackle complex problems together, celebrate each other’s wins and believe in continuous learning to keep pushing the boundaries of restaurant tech.